IF YOU LIVE IN THE BOROUGH OF WAYNESBORO OR ZULLINGER, you may be at INCREASED RISK FROM MICROBIAL CONTAMINATION.

We routinely monitor the conditions in the distribution system.  On 04/13/2026, we experienced a loss of positive water pressure due to a water main break.  A loss of positive water pressure is a signal of the existence of conditions that could allow contamination to enter the distribution system through back-flow by back pressure or back siphonage.  As a result, there is an increased chance that the water may contain disease-causing organisms.

WHAT SHOULD I DO?  DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.  Bring all water to a rolling boil, let it boil for one (1) minute, and let it cool before using; or use bottled water.  You should use bottled water for drinking, making ice, washing dishes, brushing teeth, and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms.  These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

These symptoms, however, are not caused only by organisms in drinking water, but also by other factors.  If you experience any of these symptoms and they persist, you may want to seek medical advice.

Guardians of infants and young children and people at increased risk, such as pregnant women, some of the elderly, and people with severely compromised immune systems, should seek advice from their health care advisors about drinking this water.  General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1-800-426-4791.

WHAT HAPPENED? WHAT IS BEING DONE?  There was a water main break, and crews are on-site repairing the leak.

We will inform you when all corrective actions have been completed and when you no longer need to boil your water.

For more information, please contact the Borough of Waynesboro at 717-762-2101.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses).  You can do this by posting this notice in a public place or distributing copies by hand or mail.

Waynesboro Borough Authority

Door-to-Door Solicitation

The Borough of Waynesboro does not promote, endorse, or recommend any business or service provider that obtains a transient license to conduct door-to-door solicitation within the Borough.

Residents are encouraged to educate themselves and independently determine which providers best meet their needs for internet, telecommunications, and other services.  The Borough advises residents to review available resources, compare providers, and make informed decisions based on their individual requirements.

INFORMATION REGARDING TRANSIENT RETAIL BUSINESS LICENSES

For additional questions regarding transient licenses or solicitation regulations, residents may contact the Borough Office at 717-762-2101.

CUSTOMER SERVICE

The Borough strives to provide the highest quality service to our residents.  Staff are available for in-person customer service and are available to assist you via phone and email.  Appointments may also be made to meet with individual staff members, as required.  Correspondence to the offices may be sent via mail to P.O. Box 310, Waynesboro, PA 17268 or placed in the drop box located at the front of the municipal building located at 55 E. Main Street, next to the exit door.  Public meetings are conducted in-person as listed on the “Calendar” section of this website.

WE ALSO ENCOURAGE ONLINE PAYMENTS THROUGH OUR CUSTOMER PORTAL:  https://wba.authoritypay.com.

The Borough of Waynesboro utilizes Muni-Link (by Link Computer Corporation) software which allows you, our valued customers, to have more control over your utility bills through our online customer portal.  You can access your past billing and payment history … all from your computer or mobile device.  WHEN YOU RECEIVE YOUR NEXT UTILITY BILL, PLEASE NOTE THE CID NUMBER PROVIDED IN THE UPPER RIGHT CORNER.  THIS UNIQUE ID NUMBER IS NEEDED TO REGISTER FOR ONLINE ACCESS TO YOUR ACCOUNT THROUGH THE CUSTOMER PORTAL.  

NOTE:  We are no longer able to accept payments through the Customer Portal using checking accounts.  You may pay with a debit card or credit card using the Customer Portal.  We apologize for any inconvenience this may cause. 

If you would like to enroll in auto-draft, please contact our Billing Office for further instructions … you may reach them at 717-762-2101, Ext. 221 or Ext. 223.  Please do not leave banking information on a voicemail.